Refund policy

Last Updated: August 17, 2026

At Comfy Desk Depot, we want you to love what shows up at your door. If it is not right, returning it is simple and hassle free.

Order Cancellations

You can cancel your order within 24 hours of placing it by emailing info@comfydeskdepot.com with your order number. After that window we cannot guarantee cancellation, since your order may already be in processing. Once an order has been dispatched, cancellation is no longer possible, though you can still return the item after delivery under this policy.

30 Day Easy Returns

You have 30 days from the day your order arrives to return items. To be eligible, items must be:

  • Unused
  • In their original condition
  • Returned with original packaging, tags, and accessories

Our support team walks you through the whole thing. Restocking fee: $0. We do not charge one.

Return Policy Overview

  • Return Window: 30 days from the day you receive your order
  • Condition: Unused and in original condition with all packaging, tags, and accessories
  • Easy Returns: Our support team guides you through it
  • Restocking Fee: None

Return Costs

Defective or Incorrect Products: No cost to you if the product is incorrect, arrives damaged by the carrier, or is defective in any way.

Change of Mind: If the wrong item was ordered, the item does not fit, or it is simply no longer wanted, the customer covers the actual return shipping cost. Original shipping costs are not refundable.

How to Return an Item

  1. Contact Us. Email info@comfydeskdepot.com with your order number and the reason for the return.
  2. Pack Your Item. Repack it securely in its original packaging with all accessories, tags, and documents.
  3. Send It Back. Ship your return using the instructions in your return authorization email, including the carrier or method recommended there.

Refund Process

  • Inspection: When your return arrives, we inspect it against our return criteria.
  • Refund Timing: After approval, allow up to 7 business days for the refund to be initiated to your original payment method, depending on your bank or payment provider.

Exchanges

We accept exchanges. For a different size, color, or product, email info@comfydeskdepot.com and we will get it moving quickly.

Order Not Delivered

If your order has not arrived within the expected delivery window, email info@comfydeskdepot.com with your order number. We investigate with the carrier, and if the package is confirmed lost we issue a full refund to your original payment method or send a replacement at no cost to you.

Non Returnable Items

For hygiene and safety reasons, some items cannot be returned. These are clearly marked as non returnable on their product pages.

Changes to This Policy

We may update this Return and Refund Policy at any time. Changes appear on this page with a revised Last Updated date. Continued use of our website after a change means you accept the updated policy.

Questions?

Visit our FAQ page or contact our customer service team for help.

Contact Information

Store Address: 435 S O Keefe St, Cassopolis Michigan 49031, United States
Store Email: info@comfydeskdepot.com
Store Phone: +19892874480
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (EST)
We do our best to reply to your e-mail within 1 to 2 business days.